Home / Help / Accessibility Statement

Georgeson is committed to providing "universal access" to all its web services and online documents. We have built and maintain our website to work towards meeting the standards provided in the W3C Web Accessibility Initiative (WAI) guidelines.

Where possible Georgeson’s website and online services:

• Provide alternative text descriptions or “alt tags” for all non-text content
• Use a scalable font that maintains proportion when enlarged
• Ensure sufficient contrast between onscreen elements for those with low vision
• Ensure functionality is accessible using a keyboard as well as a mouse

As we continue to develop and enhance our online tools and services we are careful to consider ease and accessibility for all users.

Please view our system requirements page to see the complete list of Web browsers that we support.

Individuals requiring assistance with access to a service or document beyond those already provided should contact us by email at aoda@computershare.com. To enable us to respond in a timely manner, please indicate the nature of your accessibility issue, the web address of the requested material, and your contact information.

Links:
Georgeson Canada Accessibility Standard for Customer Service Policy

How to:

Change webpage text size

You can make webpages easier to read by changing the text size. If you change the text size, graphics and controls will remain in their original size but the text size will change.

To change webpage text size
1. Open Internet Explorer.
2. Click the Page button, click Text Size, and then click the size you want.

Zoom in on a webpage

Internet Explorer Zoom lets you enlarge or reduce the view of a webpage. Unlike changing text size, zoom enlarges or reduces everything on the page, including text and images. You can zoom from 10% to 1000%.

To enlarge a webpage
1. On the bottom right of the Internet Explorer screen, click the arrow to the right of the Change Zoom Level button

2. Do one of the following:

3. To go to a predefined zoom level, click the percentage of enlargement or reduction you want.
4. To specify a custom level, click Custom. In the Percentage zoom box, type a zoom value, and then click OK.

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